Developer on Fire
Developer on Fire
Episode 444 | Carl Perry - Customer Focused
Guest:
Carl Perry talks with Dave Rael about family, customers, organizational structure, balance, and delivering
Carl Perry is the head of Square's developer platform. He is an ex-Amazon and Microsoft technology veteran who has been overseeing the building and expansion of the developer platform since he joined Square in late 2015.
Chapters:
- - Dave introduces the show and Carl Perry
- - Carl and Square and the focus on customer experience
- - The Square Developer Platform
- - How Carl got started involved in software, Microsoft, Amazon, and Square
- - Carl on balance and presence
- - Carl's experience at Square and the interactions of engineering, product, and customers
- - Helping developers connect with customers
- - Carl's story of failure - treating a management role the same way as engineering
- - Carl's book recommendations
- - Carl's top 3 tips for delivering more value
- - Keeping up with Carl
Resources:
Carl's book recommendation:
- The Count of Monte Cristo (Bantam Classics) - Alexandre Dumas
- Magic Kingdom of Landover Series (6 Book Series) - Terry Brooks
- The Complete Works of William Shakespeare (Knickerbocker Classics) - William Shakespeare
- Endurance: Shackleton's Incredible Voyage - Alfred Lansing
- Moneyball: The Art of Winning an Unfair Game - Michael Lewis
- Mindset: The New Psychology of Success - Carol S. Dweck
Carl's top 3 tips for delivering more value:
- Ensure that what you are focused on is valuable to your customers
- It's not about you, it's about doing what's best for the team
- Whatever you love, follow it passionately
